Frequently Asked Questions

Welcome to Our FAQs: Your Guide to Enlightened Styles

At Enlightened Styles, we’re committed to providing an inclusive and eco-conscious salon experience where everyone feels valued and beautiful. Explore our frequently asked questions to get all the details you need for a stress-free and enjoyable visit. Whether you’re curious about our sustainability practices, inclusivity initiatives, services, or more, we’ve got you covered. If you have any additional questions or need further assistance, don’t hesitate to reach out to our friendly team—we’re here to make your salon experience exceptional.

What sets Enlightened Styles apart from other salons?
At Enlightened Styles, we pride ourselves on our holistic approach to beauty and wellness. Unlike traditional salons, we prioritize the health and well-being of our clients by offering non-toxic and clean beauty treatments that nourish the body, mind, and soul. From our commitment to sustainability and ethical practices to our dedication to providing personalized service and exceptional results, we strive to create a salon experience that is truly transformative. When you choose Enlightened Styles, you’re not just getting a haircut or a color – you’re embarking on a journey to holistic wellness and self-discovery.
What should I expect during my first visit to Enlightened Styles?
During your first visit, you can expect to be greeted by our friendly staff and welcomed into our warm and inviting salon environment. You’ll receive a detailed consultation where we’ll discuss your hair goals, concerns, and any specific requests you may have. Our team will then customize a treatment plan tailored to your individual needs and preferences. Whether you’re here for a haircut, color treatment, or holistic therapy, we’ll ensure that your experience is relaxing, rejuvenating, and tailored to your well-being.
What sustainable practices does Enlightened Styles follow in its day-to-day operations?
At Enlightened Styles, we prioritize sustainability in everything we do. From recycling aluminum foil and glass to composting hair clippings, we’re dedicated to minimizing waste and reducing our environmental impact. By partnering with local recycling locations and Green Circle Salons, we ensure that our salon operates in an eco-friendly manner while supporting our community.
Are the products used in the salon safe, environmentally friendly, and how are they sourced?
At Enlightened Styles, we’re proud to use OWA, Dip, Little Seed Farms and Plaine Products products for our styling and hair care needs. These brands are known for their commitment to sustainability, using safe ingredients, and ethical sourcing practices. With a focus on organic and biodynamic farming, eco-friendly packaging, and cruelty-free formulations, OWAY and Intelligent Nutrients align perfectly with our salon’s values.
How can I schedule an appointment at Enlightened Styles?
Booking an appointment at Enlightened Styles is quick and convenient. You can easily schedule your visit online through our website, anytime, day or night. We require a credit card on file at the time of booking, but rest assured, your card won’t be charged until after you’ve received your service and approved everything at the salon. Our online booking system also allows you to fill out necessary forms and waivers in advance, ensuring a smooth and hassle-free experience.
Why do I need to fill out the forms and waivers?
At Enlightened Styles, we’re committed to providing the best service for you, and we can do that better when we have a good idea of what you’re looking for and more details about your beauty journey. By filling out the forms and waivers in advance, you help us prepare for your appointment and ensure that we have everything ready to make your experience the most relaxing and enjoyable possible. Your input allows us to tailor our services to meet your unique needs and preferences, resulting in a personalized salon experience that exceeds your expectations. Thank you for taking the time to provide us with the necessary information—it helps us serve you better.
How can I schedule an appointment?
Booking an appointment at Enlightened Styles is simple and convenient. You can easily schedule your appointment online through our website, at any time of the day or night. During the booking process, we’ll ask for a credit card to hold your reservation, but please note that your card information is securely encrypted and we do not have access to the full card number. Rest assured, your card will only be charged once you have received your service and have approved everything at the salon.
What forms of payment do you accept?
We accept various forms of payment, including cash, credit cards, and debit cards. Additionally, we offer convenient online payment options for clients who prefer to pay for their services electronically. Rest assured that our payment processing systems are secure and encrypted to protect your financial information and ensure a seamless transaction process.
What is the cancelation policy?
Your reservations are very important us as they are reserved especially for you, and we understand that sometimes it may need to be changed or canceled, which we are more than happy to assist with. However, a 72-hour notice is required for all changes to ensure the time needed to offer open spaces to other clients. Because the services are reserved for you personally, all appointments rescheduled or canceled with less than 72 hours notice are subject to a $30 fee for haircut appointment and $75 fee for any other service rescheduled. No Call/ No Show/ Forgotten appointments will result in a 50% fee on the entire services scheduled.
Do you offer gift cards?
Absolutely! We have gift cards available, making them ideal for treating your loved ones or yourself to a pampering salon experience. These gift cards come in different amounts and can be redeemed for any of our services or retail products. Whether you’re commemorating a special event or simply expressing your affection, our gift cards are a considerate and hassle-free choice. You can conveniently purchase them online through the same booking link for appointments. There will be a section specifically for acquiring an online gift certificate.
What is the eco fee at Enlightened Styles, and how does it support sustainability?
At Enlightened Styles, we’re deeply committed to sustainability, and our eco fee helps support our ongoing efforts to operate in an environmentally friendly manner. By choosing our salon, you’re not only treating yourself to top-notch hair services but also actively participating in a movement toward a greener future. The eco fee empowers our guests to be part of the solution, contributing to our collective effort to minimize environmental impact and create positive change. Thank you for joining us on our journey toward a more sustainable future at Enlightened Styles.
Do you offer consultations for new clients?
Absolutely! We understand that finding the right salon and stylist can be a personal decision, which is why we offer complimentary consultations for new clients. During your consultation, you’ll have the opportunity to meet with one of our experienced stylists, discuss your haircare goals and preferences, and explore our services and offerings. We’ll take the time to listen to your needs and provide personalized recommendations to help you achieve the results you desire.
What types of products do you use in your salon?
We exclusively use organic, natural, and low-toxin products in our salon. Our carefully curated selection of products is free from harmful chemicals, synthetic fragrances, and other potentially toxic ingredients. We believe in the power of nature to nourish and heal the hair and skin, which is why we prioritize clean, green beauty practices.
Inclusivity and LGBTQ-Friendliness:
We’re proud to create a safe and welcoming space for everyone, including our LGBTQ+ community. Our salon celebrates diversity and respects each individual’s identity, ensuring that everyone feels valued and accepted.

Enlightened Styles Refillery

What is a Refillery?

A Refillery allows customers to bring their own containers (or purchase one from us) and refill them with their favorite beauty products. This initiative aims to reduce waste, specifically single-use plastic, and promote a more sustainable approach to beauty and wellness.

How does the Refillery work?
Bring Your Container: You can bring any clean, empty container suitable for holding beauty products. If you don’t have one, we offer a selection of sustainable containers for purchase.
Select Your Product: Choose from a range of high-quality, eco-friendly beauty products, including shampoos, conditioners, body washes, and more.

Weigh and Fill: We’ll weigh your container empty and then again after filling it with your chosen product. You pay for the product by weight.

Reuse and Repeat: Enjoy your products, and when you run out, return to refill your container again!

Can I bring any container?
Yes, you can bring any clean, empty container that can be securely closed. We encourage the use of containers that are durable, non-porous, and previously used for similar products to ensure product integrity and safety.
What types of products can I refill?
Our Refillery offers a variety of beauty and wellness products, including but not limited to shampoos, conditioners, body washes, lotions, and certain types of face care products. All products available for refill are vegan, cruelty-free, and formulated without harsh chemicals.
Are the refillable products safe and effective?
Absolutely! We carefully curate our selection to ensure that all refillable products are of the highest quality, safe, and effective. Our products are chosen for their clean, non-toxic ingredients that deliver excellent results without harming your health or the environment.
How much does it cost to refill a product?
The cost depends on the product you choose and the amount you fill. Our pricing is competitive with pre-packaged products, offering a cost-effective way to purchase high-quality, eco-friendly beauty products. Plus, by refilling, you’re saving on the cost of packaging and contributing to a healthier planet.
Is refilling more sustainable than recycling?
Yes, refilling reduces the demand for new plastics and the energy associated with recycling processes. While recycling is a valuable component of managing waste, reducing and reusing (as facilitated by refilling) are more effective methods for minimizing environmental impact.
How do I clean my containers before refilling?
Please ensure your containers are clean, dry, and free from any residue of previous products. You can clean most containers with warm, soapy water, followed by thorough rinsing and drying. This helps maintain the quality and purity of the refillable products.
What if I don't have a suitable container?
If you don’t have a container or prefer not to use your own, we offer a selection of sustainable containers that you can purchase and use for refills. These containers are designed to be durable, eco-friendly, and perfect for our range of products.
How can I ensure the product quality remains high in my container?
We recommend using containers that are suited to the type of product you’re refilling (e.g., pump bottles for liquid products, jars for creams). Keeping the container sealed when not in use and storing it in a cool, dry place away from direct sunlight will help maintain product quality.
Can I participate in the Refillery if I have allergies or sensitive skin?
Yes, we offer a variety of products suitable for different skin and hair types, including options for sensitive skin or allergies. Our team is knowledgeable and can assist you in selecting products that meet your specific needs.
Why should I choose the Enlightened Styles Refillery?
Choosing our Refillery means you’re joining a community dedicated to sustainability, health, and beauty. You’re not just purchasing a product; you’re making a conscious choice to reduce waste and support eco-friendly practices in the beauty industry. Plus, you’ll enjoy high-quality, clean beauty products that nourish your body and soul.

Head Spa

What is a Head Spa?
A Head Spa is a comprehensive treatment focusing on the health and wellness of the scalp and hair. It combines deep cleansing, nourishing treatments, and relaxing massage techniques to rejuvenate your scalp, promote hair growth, and provide a profound sense of relaxation.
How does the Head Spa benefit me?

The Head Spa experience offers multiple benefits, including:

  • Improved scalp health and circulation
  • Reduction in stress and tension
  • Removal of product buildup and detoxification of the scalp
  • Enhanced hair texture and growth
  • Deep relaxation and a sense of well-being
Who is the Head Spa for?
Our Head Spa is suitable for anyone looking to improve their scalp health, address specific hair concerns, or simply indulge in a relaxing and therapeutic experience. It’s perfect for individuals with dry, oily, or sensitive scalps, as well as those experiencing hair thinning or loss.
How often should I get a Head Spa treatment?
We recommend a Head Spa treatment once a month to maintain optimal scalp health and well-being. However, your therapist can provide a personalized recommendation based on your specific scalp condition and hair care needs.
Can I receive a Head Spa treatment if I have colored or treated hair?
Yes, our Head Spa treatments are safe for colored or chemically treated hair. Our skilled therapists will tailor your treatment to ensure it’s compatible with your hair’s condition, enhancing its health and appearance without compromising your color or treatment.
Is the Head Spa experience suitable for men?
Absolutely! The Head Spa experience is designed for anyone looking to improve their scalp health and enjoy a moment of relaxation. Men, in particular, find the treatment beneficial for addressing scalp dryness, hair thinning, and stress relief.
What should I expect during my Head Spa appointment?
Your Head Spa experience will begin with a personal consultation and scalp analysis to tailor the treatment to your needs. This is followed by a series of steps including cleansing, a therapeutic scalp massage, a nourishing treatment customized for your scalp type, and finally, a relaxing rinse and conditioning. The entire process is designed to leave you feeling refreshed and your scalp in optimal condition.
How long does the Head Spa treatment take?
The entire Head Spa experience typically lasts between 60 to 90 minutes, depending on the specific treatments included in your personalized plan.
Is there any preparation required before my Head Spa appointment?
We recommend coming with clean, dry hair and avoiding the use of heavy styling products prior to your appointment. This ensures that the treatments can be as effective as possible. We also recommend coming in with no makeup.
Are there any post-treatment guidelines I should follow?
After your Head Spa treatment, it’s best to avoid washing your hair for at least 24 to 48 hours to allow your scalp to fully absorb the nutrients and benefits of the treatment. Your therapist will provide you with specific aftercare instructions tailored to your treatment.
How much does a Head Spa treatment cost?
The cost of a Head Spa treatment varies based on the specific services included in your personalized treatment plan. We invite you to contact us for detailed pricing based on your individual needs.
How can I book a Head Spa appointment?
You can book your Head Spa experience by contacting Enlightened Styles directly through our website, phone, or by visiting our salon in person. Our team will be happy to assist you in scheduling your appointment and answering any further questions you may have.

Sacred Haircut Ceremony

What is the Sacred Haircut Ceremony?
The Sacred Haircut Ceremony at Enlightened Styles is a holistic ritual that transcends a traditional haircut. It’s a deeply spiritual experience designed to honor personal transformation, release what no longer serves you, and embrace your true essence with intention.
How does the ceremony differ from a regular haircut?
Unlike a regular haircut, the Sacred Haircut Ceremony incorporates spiritual practices such as chakra balancing, intuitive card readings, Ayurvedic head massage, and steam treatments. It’s an immersive experience that nurtures the mind, body, and soul, making each cut a symbolic release of the past and a welcoming of new beginnings.
What can I expect during the ceremony?
Expect a holistic healing experience that begins with setting intentions. You’ll undergo chakra balancing to harmonize your energy centers, receive intuitive guidance through card readings, enjoy an Ayurvedic head massage, and benefit from cleansing steam treatments. The haircut itself is performed with mindful intention, serving as a physical manifestation of your transformation.
How long does the ceremony last?
The Sacred Haircut Ceremony typically lasts between 1 to 2 hours, depending on the specific elements included and the length of the consultation process to set your intentions.
Do I need to prepare anything for my ceremony?
We recommend coming with an open heart and mind. Reflect on what you wish to release and the intentions you want to set for your journey ahead. Wearing comfortable clothing can also help you relax and fully engage in the experience.
Is the Sacred Haircut Ceremony suitable for everyone?
Yes, the ceremony is designed to be inclusive and beneficial for all who are drawn to it. Whether you’re undergoing a significant life transition, seeking spiritual renewal, or simply wish to experience a haircut in a more meaningful way, this ceremony is for you.
Can I choose the style of my haircut?
Absolutely. The ceremony is a collaboration between you and your stylist. While the ceremony imbues the haircut with deeper meaning, ensuring that you love your physical transformation is equally important. We encourage you to discuss your style preferences with your stylist before the ceremony begins.
What are the benefits of the Sacred Haircut Ceremony?
Participants often report feeling a profound sense of release, renewal, and empowerment. The ceremony can lead to enhanced self-awareness, emotional healing, spiritual awakening, and a deeper connection to one’s inner self. Physically, it revitalizes your hair and refreshes your appearance, reflecting your internal transformation.
How often should I participate in the ceremony?
There’s no set frequency; it’s entirely based on your personal journey and needs. Some find it meaningful to undergo the ceremony during pivotal life moments or transitions, while others may feel called to it as part of their regular spiritual practice.
How do I book a Sacred Haircut Ceremony?
You can book your ceremony by contacting Enlightened Styles directly through our website, phone, or by visiting us in person. We recommend booking in advance to ensure availability.

Embark on a transformative journey with the Sacred Haircut Ceremony at Enlightened Styles. This unique experience awaits those ready to honor their journey, release the past, and embrace their true essence. Join us, and let the transformation unfold.

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