Holiday Cancellation Policy

Due to an increased demand, during the busy holiday season, we are requiring a seven-day notice of any appointment shifts or cancellations. Any appointment cancellation less than seven days in advance will result in a $50 cancellation fee per service. The fee is due prior to rescheduling any appointment due to this increased demand.

I cannot guarantee to fit you back on the schedule prior to January 5th, 2023, if any adjustments are made to this appointment after booking.

Redo Policy

We understand that sometimes once you get home and live in your new hair for a few days, that you may find some adjustments need to be made. We are happy to make minor adjustments that align with our original consultation within 7 days of the original service. Adjustments that alter the original plan or are made more than 7 days after the original appointment will require full payment. We do not provide refunds on services.

Running Late?

Please arrive 5 min early for your appointment to allow for parking and to ensure your receive your full service. If you are running late I will do everything possible to accommodate you. However, if you arrive more than 10 min late your service will need to be rescheduled for a later date.